Terms & Conditions Tel: 0114 2881864

Terms and Conditions for Wortley Cottage Guest House
Introduction:

Thank you for choosing to book with Wortley Cottage Guest House.

We look forward to welcoming you. When you make this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

Prices:

The price includes accommodation plus any board indicated.

We accept the following forms of payment: Cash, debit cards, or credit cards.

Acceptance of Children:

We welcome children of all ages. 

Pets:

Well behaved pets are permitted BY PRIOR ARRANGEMENT

Payment Conditions for Wortley Cottage Guest House:

For all bookings we require a £35 deposit per room to secure the booking.

Payment can be made by: Cash or Debit/credit card.

We will send you an email or letter confirming the booking and letting you know what the outstanding balance is. The balance is due on departure.

Cancellation and Insurance:

Once you have booked your stay, our agreement is a legal contract.

In the event of a cancellation, the deposit will be refunded, provided that at least 21 days notice is given. In the event of a no-show, or cancellation with less than 21 days notice prior to the date of arrival, the deposit is non-refundable.

If you need to cancel please contact us immediately.

For this reason you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker.

Non-availability:

We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Arrival:

Your accommodation is available to you from 3PM on the day of arrival, unless otherwise arranged.

Departure:

Please be ready to leave your accommodation by 11AM on the day of departure, unless otherwise arranged. Your bill for the accommodation and any extras or services taken during your stay is payable on departure.

Damages and Breakages:

Please take care with our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant.

Liability:

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Data:

Any data gathered during the course of this booking may be held on computer.

We look forward to welcoming you to Wortley Cottage Guest House.